Job Description:

Provide research and recovery of real estate documents as requested by clients and/or internal departments.

Key Responsibility Areas

• Provide research and recovery support as requested by clients and internal departments.
• Work with large volume spreadsheets.
• Maintain high level of quality service for customers.
• Maintain periodic reports for multiple clients.
• Other duties as assigned/directed by Operations Manager.

Must Have

QUALIFICATIONS/EDUCATION/EXPERIENCE AND TRAINING:
High school diploma or GED. Knowledge of mortgage industry desired.


• Good communication (both verbal and written) and interpersonal skills.
• Research and follow instructions, as well as an ability to make routine decisions based on instruction and information provided.
• Proficient and accurate word processing and data entry (alpha and numeric) skills.
• Ability to read, write, interpret written and verbal English instruction, and demonstrate the ability to work with minimal supervision.
• Read and comprehend simple instructions, short correspondence and memos.
• Organize and prioritize workload, ensuring deadlines are met.
• Flexible, and adaptable, with the ability to work independently or in a team setting.
• Ability to work a structured work schedule; however, depending on the workload, the schedule could change.
• Ability to operate various office equipment (e.g., telephone, fax, printer, 10-key, PC, etc.).