Job Description:

Responsible for performing a variety of post-closing loan servicing tasks. Functions include: responding to routine client inquiries. This position requires a high level of accuracy and the ability to work with loan documentation and state specific standards and compliance deadlines.

Key Responsibility Areas

• Audit/Quality control as per Lender provided guidelines
• Timely delivery of closed residential loan files to various lenders for funding
• Check-in closed files into computer system with accuracy
• Stack and audit closed loan files up to 300 pages
• Ability to understand all recordable documents and to identify them
• Ability to handle client issues and corrections with professional responses via email
• Ability to work quickly and calmly in a busy environment
• Critical thinking, problem solving, attention to detail are crucial
• Solid organizational skills with demonstrated ability to multi task and meet deadlines
• Proficient with Microsoft Office including: Outlook, Excel and Word
• Ability to work independently as well as cooperatively with team members
• Strong customer service skills
• Solid alpha numeric data entry skills

Must Have

• H.S. Diploma or Equivalent
• Minimum 12 months related post-closing experience in the mortgage industry
• Candidate should be from a Title, or from a National vendor management company with knowledge of mortgage closing documents
• Ability to use basic computer programs, including Microsoft Word, Excel, and Outlook
• Excellent time management skills as well as attention to detail
• Must be able to work in a fast paced environment