Indecomm Mortgage Services

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          STEVE ABREU

          Steve

          Nexera’s relationship with Indecomm and the team there has helped me launch and grow my start-up mortgage bank in an extremely efficient manner. They have helped us with all aspects… of the mortgage manufacturing process, including training. Indecomm has also worked side by side with my team to help customize our work-flow to fit their team onshore and offshore. By doing this, it has allowed Nexera to continue to move more tasks of the business to Indecomm. Read more “STEVE ABREU”

          STEVE ABREU
          CEO, NEXERA HOLDING, LLC

          CATHY DAVIDSON

          cathy

          From our initial planning sessions through detailed testing and implementation of Indecomm’s external auditing, the Indecomm team has demonstrated an unprecedented service level and attention to detail. My internal QC… collaborators and I are thrilled with Indecomm’s professionalism and ‘can-do’ culture. Read more “CATHY DAVIDSON”

          CATHY DAVIDSON
          COO, GOLD STAR MORTGAGE

          BRIAN RALSTON

          Brien

          NexBank aggregates mortgages through bulk acquisition, correspondent and wholesale lending channels. We also provide warehouse lending services. Indecomm allows us to quickly respond in this highly evolving industry. Their technology… helps us streamline our workflow and effectively manage increasing loan volume. Improved outsourcing capabilities have allowed us to achieve greater quality-controls, increased efficiency and lower costs. With Indecomm, we can focus on what matters most – serving our clients and expanding our business. Read more “BRIAN RALSTON”

          BRIAN RALSTON
          SVP, MORTGAGE BANKING, NEXBANK

          NICHOLAS IMBIMBO

          Nicholas_Imbimbo

          The relationship has been phenomenal from the get go.The staff’s attention to our requirements and direction has been second to none. Thanks again for the great partnership!

          NICHOLAS IMBIMBO
          SENIOR DIRECTOR OF TPO OPERATIONS
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news and events

September 8, 2015

Indecomm Global Services Presents Best Practices in Risk Management at MBA’s Risk Management, QA & Fraud Prevention Forum 2015

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Indecomm – Mortgage U SVP Alice Alvey Conducting Workshop

Highlights:

  • Indecomm executive Alice Alvey to conduct MBA Education workshop
  • Risk factors in underwriting and best practices to be discussed
  • Indecomm’s proprietary, web-based risk management platform Kaizen™ featured

Edison, NJ (September 8, 2015) — Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that Indecomm – Mortgage U Senior Vice President Alice Alvey will be conducting the Manual Underwriting and Risk Analysis Workshop on September 9, 2015, the opening day of MBA’s Risk Management, QA & Fraud Prevention Forum in Dallas, Texas. Indecomm is a host sponsor of the event. Its booth is number 30 where demonstrations of Indecomm’s proprietary, web-based risk management platform Kaizen™ will take place.

“This event is designed to help the industry come to grips with the practical methods of meeting new regulations,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “Alice’s workshop offers a clear guide to best practices as it applies to manual underwriting and risk analysis.”

Alice continues the discussion saying, “This workshop provides an opportunity for underwriters at all levels to explore the latest thought processes in manual underwriting and risk analysis. Manual underwriting is still an important component of our business, even within automated underwriting decisions. Staying up to date on industry changes and trends helps mitigate risk.”

Minimizing compliance costs is a major industry theme. Indecomm’s Kaizen™ is a unique risk management tool that synthesizes data into reports which pinpoint loan level errors and patterns of defects by responsible parties and loan types. Kaizen™ categorizes root causes so that users can find and fix errors before they become systemic.

“Being compliant with regulatory changes is an enormous concern for everyone, especially mid to small lenders for whom the scope of regulatory changes is daunting,” Nair said. “Kaizen™ can manage multiple audits to meet a firm’s risk management and reporting needs. This type of functionality is essential in avoiding regulatory costs and reputational damage while maximizing process efficiencies.”

Kaizen™ audits and tracks loans in correspondent pre-purchase/diligence; pre-closing/funding QA; post-closing/pre-delivery and quality control; collateral review; regulatory compliance, and servicing. Standard and custom workflow reports are available. Customizable checklists can also be built into the system with investor overlays and references.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, and the Philippines. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081.

Read more Indecomm news at the Indecomm newsroom.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
732-404-0081

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August 5, 2015

Indecomm Global Services Licensing Specialist Rebecca Warfel Joins NMLS Group

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Warfel to be Voice for the Industry

  • Warfel joins NMLS Industry Development Working Group
  • Corporate Licensing Specialist Warfel to Represent Indecomm in Industry Group
  • NMLS Industry Development Working Group to Address Member Challenges in Licensing

Edison, NJ (August 5, 2015)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that Rebecca Warfel has been named to the Nationwide Mortgage Licensing System & Registry (NMLS) Industry Development Working Group. NMLS is the system of record for non-depository, financial services licensing or registration. As part of this group, Warfel will be presenting the challenges facing industry members today. She will also be offering suggestions to improve the technical and functional aspects of the NMLS.

“Indecomm’s participation in this Working Group provides an important perspective on state regulation,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “Rebecca will be a voice for the industry and especially for third party service providers.”

Indecomm does not originate, broker, service, or fund loans, a key litmus test for registration with the NMLS. However, since Indecomm does provide mortgage companies with processing, underwriting, and origination support, it must meet the rules required by each state in which it conducts business or be deemed exempt. For example, in some states Indecomm is licensed as a mortgage lender or broker due to its processor and underwriter activities even though it is not originating loans. Currently, Indecomm is registered in 28 states under a Residential or Mortgage Lender, Broker, or Company License. It is exempt in 14 states either through licensing or regulation that enables third party mortgage service providers to conduct business in the state.

“Our participation in the NMLS Industry Development Working Group provides an opportunity for dialogue with the industry and regulators,” said Warfel. “Being a careful listener is an important role in this group as well as offering new ways to facilitate meeting state registration
requirements.”

The NMLS consults with the Industry Development Working Group to gather input from industry users on a monthly basis. This group provides input into the technical and functional development of the NMLS.

Visit https://mortgage.nationwidelicensingsystem.org/contact/Pages/IDWG.aspx for more information about the NMLS Industry Development Working Group.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, and the Philippines. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:

Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

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July 13, 2015

Indecomm – Mortgage U Presents Free Webinar on TRID

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Webinar Examines Role of Management, Staff, and Procedures

  • TRID implementation demands more than changes to the loan origination software (LOS)
  • People, training, and procedures are critical to success with TRID
  • Prospering in this period of regulatory flux requires building awareness and human capital

Novi, MI (July 13, 2015)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that Alice Alvey, Senior Vice President of Indecomm – Mortgage U, will be leading a free webinar on how people, policies, and procedures can be leveraged for successful Truth in Lending Act-Real Estate Settlement Procedures Act Integrated Disclosure (TRID) implementation. The online webinar, TRID Implementation Beyond the LOS, is being hosted by Indecomm – Mortgage U at https://mortgage-u.com/ on Wednesday, July 15, 2015 from 11:00 AM to 12:30 PM EST.

“The LOS is seen as either the solution or the constraint to a successful TRID implementation,” Alvey said. “Yet neither approach accounts for the vital role people and training play in the process. Their actions as well as the policies and procedures adopted by the firm to address the TRID changes are among the determining factors for success.”

During the webinar, Alice will address:

  • Corporate Level Management Impact on Project Success
  • Staff and Team Challenges
  • TRID Impact on Job Roles and Responsibilities
  • Common Policy Decisions That Are Still Up in The Air
  • Procedure Improvement Ideas that may Save  3-5 Days in the Loan Process

“The mortgage industry continues to be in the grip of rapid regulatory flux,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “The key to prospering in this period is building awareness and human capital. This webinar adds to the library of specialized regulatory knowledge, which Indecomm offers the industry and its clients.”

While the deadline for TRID implementation has been moved to October 3, 2015, the need for compliance officers, mortgage education providers, and compliance technology companies to rapidly prepare people, systems, and processes to comply with the rules remains an imperative. This free webinar from Indecomm – Mortgage U is aimed at helping the industry resolve TRID issues ahead of the deadline.

Join Alice for the complimentary TRID webinar by pre-registering at https://mortgage-u.com/?page_id=121.  The deadline for registration is 24 hours before the start of the webinar.

Separate from the free webinar, Indecomm – Mortgage U offers a 3-session webinar that takes participants through the Integrated Disclosure Rule, Completing the Loan Estimate, and Completing the Closing Disclosure. More information about this series can be found at https://mortgage-u.com/?page_id=7115.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:

Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

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May 27, 2015

Indecomm Global Services Document Management Group Sprints Past 800 County Milestone

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Firm Continues Its Rapid Expansion in the eRecording Space

  • Indecomm passes through 800 mark
  • Greater eRecording enables clients to cut turn times of submitted documents
  • Indecomm serves the majority of recording jurisdictions currently offering eRecording

St. Paul, MN (May 27, 2015)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that its eRecording services are now available in more than 800 counties in the United States. Indecomm’s impressive expansion in the eRecording space builds on the company’s more than three decades of industry leadership in real estate document recording. Title companies and lenders utilize Indecomm’s recording platform to submit documents to counties either by eRecording or mail away.

“Indecomm’s county footprint is rapidly increasing and clients are seizing the opportunity to use eRecording as a fast and cost effective way to electronically file documents,” said Rajan Nair, CEO, Financial Services Division, Indecomm Global Services. “Access to our over 800 jurisdictions enables them to maximize the benefit of improved recording quality and reduced recording time.”

With Indecomm providing eRecording in over 800 counties, its eRecording footprint services 63% of all jurisdictions offering eRecording. Currently, 1,273 counties eRecord in the United States, according to the Property Records Industry Association (PRIA). In terms of population, Indecomm’s current eRecord footprint covers 59% of the US population.

“Every county’s addition, even one county, inches us closer to getting a document recorded in hours versus months,” said Raghu Nair, Director – Operations, Document Management Group, Indecomm Global Services. “Our expansion of eRecording is a dual achievement for us and also for our clients.”

Raghu Nair credited the Indecomm eRecord expansion team as well as its accounting and technology departments for driving the effort to rapidly add more counties. The expansion team anticipates strong growth in eRecording even as it continues to serve clients requiring paper filing.

“Offering paper filing alongside eRecording enables us to accommodate all of the industry’s needs,” said Jeff Carlson, Senior Vice President, Strategic Initiatives, Indecomm Global Services. “We are essentially a one-stop shop for every type of recording.”

Indecomm’s eRecording expansion combined with its in-house eRecording platform InteleDoc Direct™ serves all segments of the mortgage industry. Lenders and title companies can outsource their eRecording and mail away recording needs to Indecomm or choose a seamless in-house solution leveraging InteleDoc Direct™ for eRecording.

Indecomm’s 30 plus years of experience in mortgage recording is built on proprietary technologies and unique databases of county data, which place Indecomm in a position to offer a great value proposition to its clients.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its customers improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

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December 9, 2014

Indecomm – Mortgage U Launches New Integrated Disclosure Training Package

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Brings Lenders in Compliance with new CFPB Integrated Disclosure Rule

News Highlights:

  • Indecomm – Mortgage U releases Integrated Disclosure Training Package in Microsoft Word® and Microsoft PowerPoint® documents
  • TILA-RESPA training content is now available in a ‘build your own’ format
  • Training solution is time-saving resource for compliance officers and training managers

Edison, NJ (December 9, 2014)—Indecomm – Mortgage U, a full service training company dedicated to the unique needs of the mortgage industry, has developed a new Integrated Disclosure Training Package that will save mortgage managers hundreds of hours in developing training content and training trainers. The Consumer Financial Protection Agency (CFPB) has promulgated rules integrating loan disclosures under the Truth in Lending Act (TILA) and the Real Estate Settlement Procedures Act of 1974 (RESPA). This was mandated by the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act). The rules have now been finalized and are contained in the integrated disclosures rule (the Rule).

Integrated disclosure project teams are faced with planning and implementing an overwhelming number of operational changes as mandated by the 1900 page Rule. Significant operational changes include the need to restructure the process and timing of re-disclosures, expand the final settlement statement review process and add efficiency to accommodate a new waiting period prior to closing. The Industry’s ability to effectively manage this change will have a measurable impact on consumers in the form of costs and interest rate lock pressure. The new TILA-RESPA Integrated Disclosure procedures and forms are effective August 1, 2015 with no ability for lenders to conduct a live testing phase.

Indecomm – Mortgage U understands the extensive and detailed needs of mortgage professionals facing this deadline and has developed training solutions to facilitate the industry’s compliance.  Indecomm – Mortgage U provides compliance training by mortgage professionals for mortgage professionals using proven methodologies and processes that have been developed over the last twenty years. Training for the TILA-RESPA rules have merged into the Indecomm – Mortgage U library of mortgage training programs, which help professionals at all levels understand the new compliance rules in the context of existing conventions.

“We are especially proud of the work which Indecomm – Mortgage U has done on the TILA-RESPA training program,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “It puts us at the forefront of the industry, helping us partner with our customers through yet another evolution of regulations.”

Indecomm – Mortgage U’s Integrated Disclosure Training Package for the TILA-RESPA Integrated Disclosure Rule includes three comprehensive modules which explain the regulations in simple, practical terms. The Microsoft Word® documents and PowerPoint® presentation provide an overview of the regulation and line by line details of the Loan Estimate and Closing Disclosure forms, reducing the complexity for the operations and sales teams on the front lines.  The training package content can be customized by the lender and shared with other professionals in the client’s organization.

The Integrated Disclosure Training Package, which can be customized by compliance officers and training managers for their users, includes three manuals covering the following topics:

1) Integrated Disclosure Rule

2) The Loan Estimate

3) The Closing Disclosure

The instructor-guided learning package also includes:

  • PowerPoint® presentations for each of the three curriculums
  • Q&A support from the Indecomm – Mortgage U team of compliance experts
  • Notifications if content is impacted by changes from the CFPB prior to the August 1, 2015 deadline

In addition to the instructor-guided training package, Indecomm – Mortgage U will have the same content available in its eLearning library. eLearning modules complement each of the three elements described above and aide industry partners needing blended learning solutions for the entire organization.  Indecomm – Mortgage U’s TILA-RESPA Integrated Disclosures eLearning programs are a demonstration of the power of Indecomm’s Web-based online course authoring platform RapideL. RapideL allows users to create courses in Flash and HTML5 in four easy steps: Setup, Author & Review, Publish and Package. RapideL includes a rich template library and offers features like instant page preview, multiuser authoring, and online review.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm – Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm – Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

About Indecomm Learning

For over a decade, Indecomm Learning has partnered with business and governments across the globe to provide effective learning solutions. We identify the best solution for our clients through consultative engagement and have a track record of over 30,000 hours of learning content design, development, and deployment. Through our solutions, we strive to enhance the performance of an individual and the organization. Our work has been widely recognized by the 2013 Asian Quality Leadership Award and two Brandon Hall Excellence Awards, as well as by TrainingIndustry.com.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
732-404-0081

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November 17, 2014

Indecomm Senior Vice President Alice Alvey Selected to Present on Panel at Texas Mortgage Bankers Association Warehouse Conclave

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Alvey on QM vs. Non QM Panel

  • Indecomm Senior Vice President Alice Alvey to present at The Warehouse Conclave, a part of the Texas Mortgage Bankers Association (TMBA) Annual Educational Seminar & Marketplace in November
  • On panel to offer views on QM vs. Non QM issues
  • Alvey, a Master CMB, is a recognized mortgage training expert in the industry.

Edison, NJ (November 17, 2014)—Alice Alvey, Senior Vice President, Indecomm-Mortgage U has been invited to speak at The Warehouse Conclave which will be held on November 19 from 2:00 PM to 5:00 PM at the Westin Houston Memorial City in Houston, Texas. The Conclave is part of the Texas Mortgage Bankers Association’s (TMBA) 64th Annual Educational Seminar & Marketplace, which runs through November 20. Alvey will be on the QM vs. Non QM Panel. She will be joined by Mitch Kider of Weiner Brodsky Kider P.C., Ari Karen of Offit Kurman P.A., and Brian Webster of the CFPB. The Annual Educational Seminar & Marketplace attracts more than 300 mortgage professionals from loan originators to top level management.

“Alice is a sought after instructor and training professional who has a deep knowledge base on the latest issues in the mortgage industry. She brings that level of expertise to her presentations, including this one to industry leaders attending The Warehouse Conclave,” said Rajan Nair, CEO, Financial Services Division, Indecomm Global Services.

Alice is the founder of Mortgage-U, a mortgage training and consulting business built on three pillars of support for the mortgage industry: education, consultation, and compliance. Mortgage-U combined with Indecomm last year.

Indecomm-Mortgage U is dedicated to providing up-to-date, clear and effective best practices for real businesses in every course. It supports lenders in maintaining compliance with federal regulations, as well as FHA and VA policies through its Health Check compliance reviews. Indecomm-Mortgage U also provides nationally recognized FHA and VA Practical Guides, as well as policy and procedure manuals.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
732-404-0081

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October 15, 2014

Indecomm Showcases New Solutions at MBA’s Annual Convention & Expo 2014

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Company to Feature Portfolio of Mortgage Solutions for Reducing Risk

Highlights:

  • Indecomm exhibits at MBA’s 2014 Convention, booth #633
  • Company features most popular solutions for risk management
  • Indecomm committed to increasing customer profitability and reducing risk

Edison, NJ (October 15, 2014)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions is pleased to announce that it will exhibit its newest mortgage solutions at the Mortgage Bankers Association’s  (MBA) Annual Convention and Expo 2014 during October 19-22, 2014 at the Mandalay Bay Hotel in Las Vegas, NV. Indecomm’s booth is number 633.

The convention offers the ideal setting for Indecomm experts to discuss this year’s pressing topics: process outsourcing, risk management, mortgage training, and document management as well as title and settlement services. Indecomm’s executives will also be available to demonstrate its portfolio of proprietary mortgage solutions. They include:

• Kaizen™ – our proprietary web-based risk management technology that can audit, track, and report on quality assurance (prefunding), quality control (post-closing), collateral risk, fraud, and vendor quality.

• Indecomm-Mortgage U Consulting and Education – renowned for its ability to translate complex mortgage rules into practical applications and solutions. Its specialties include compliance, operations, as well as FHA and VA requirements. Indecomm-Mortgage U is especially attuned to the needs of front line team members, from origination through servicing, helping them achieve effective and smooth-running operations.

• Yellow Platter Learning Management System (YPLMS) and a complete Mortgage Knowledge Elearning Library – to keep clients updated and compliant with CFPB training requirements.

• ViewPoint™ – our final documents tracking platform to help our customers know the status, aging history, and agent performance for their mortgage documents through their entire life cycle—in real time.

• The Recording Information Portal (TRIP) – our web-based aggregator of jurisdiction-level recording requirements and recording processing capabilities in a single place.

• Inteledoc Direct™ – our simple, secure, internet-based eRecording tool that makes document recording easy and efficient for lenders, title companies, and others who send documents to counties.

• iTitleHub™ – our multi-functional platform in title and settlement which offers nationwide title search and functionalities like title QC and commitment typing.

• Dynamic Doc Hub™ – our one-stop dashboard for imaging and auditing post-closing documents.

The meeting allows Indecomm executives an environment to engage other thought leaders in discussions which help frame the issues for the industry.

“Attending the MBA conventions is much more than merely displaying our wares,” said Rajan Nair, President, Financial Services Division, Indecomm Global Services. “These meetings are a key element in our business strategy. Here we can test our human and machine capital to see if we have truly met our customer’s needs.”

Indecomm Global Services spans many countries to bring the brightest talent and most effective tools to its customers. Indecomm brings partnership to help increase returns and reduce risk in this new environment.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its customers improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
732-404-0081

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September 23, 2014

Indecomm Global Services Document Management Group Surpasses 700 County Milestone

Read More >
  • Indecomm passes 700 mark
  • Indecomm committed to growing efficient recording
  • Indecomm serves the majority of recording jurisdictions currently offering eRecording

St. Paul, MN (September 23, 2014)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that its eRecording services are

now available in more than 700 counties in the United States with the addition of Ramsey, Minnesota, and others. This is yet another milestone for Indecomm’s eRecording expansion team. These eRecording successes are accompanied with a growth in companion paper filings.

Indecomm has been steadily investing in eRecording across the country, moving from 600 to 700 counties in less than six months. Of the 3,600 recording jurisdictions nationwide, only 1,184 counties offer eRecording and Indecomm serves 59 percent of these jurisdictions. In terms of population, Indecomm serves 55 percent. This clearly shows that Indecomm is committed to serving all of the public and not just the largest counties. Indecomm’s footprint is broad and deep, allowing Indecomm’s customers to reach the majority of the counties and the majority of the population on one eRecording platform.

“Indecomm’s efforts to make electronic recording available to the American public grows with conviction and consistency,” said Rajan Nair, President, Financial Services Division, Indecomm Global Services. “Our passing the 700 mark is only one step on our path to making efficient recording services available at the lowest possible cost to the nation.”

“This penetration of eRecording is larger than it appears at first,” said Latha Parameswaran, Vice President, Operations, Indecomm Global Services. “Indecomm now covers the majority of the counties offering eRecording and the majority of the population. It is a dual achievement.”

eRecording for Indecomm is part of its family of mortgage document management solutions. These include turnkey paper and eRecording services to image-based recording quality control and walk-in recording services.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its customers improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
732-404-0081

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July 17, 2014

Indecomm Learning Earns Technology Award from World HRD Congress

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RapideL Is Best in Class for Rapid eLearning

News Highlights:

  • Indecomm wins World HRD Congress Award
  • RapideL named Best-in-Class Technologies – Best Rapid eLearning Tool
  • RapideL is important technology for eLearning needs

Edison, NJ (July 17, 2014)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that its Learning Division has won an award for the proprietary RapideL Tool in the category of Best in Class Technologies – Best Rapid E-Learning Tool. The award was given at the 3rd Edition Best-In-Class Learning and Development Awards on June 27, 2014 at Taj Lands End, Mumbai by the World HRD Congress. This organization identifies and honors individuals, teams, and organizations leveraging learning and development. The award shows that Indecomm has significantly advanced workplace productivity and performance with its RapideL eLearning Tool.

“RapideL is the product of an enterprise wide effort to bring our customers state-of-the-art eLearning tools,” said Dinesh Poduval, Head of Learning Services, Indecomm Global Services. “Corporate investment in human capital is essential in our information-based companies. RapideL is designed to give our clients an edge in efficient learning.”

RapideL complements Indecomm’s proprietary mortgage learning solutions. It provides for the creation of eLearning screens using pre-designed templates, which operate seamlessly with a SCORM (Sharable Object Reference Model) compliant Learning Management System. Together these solutions deliver user friendly but sophisticated administrative and interactive features.

RapideL is a web-based content authoring and reviewing platform with the capacity to develop eLearning courses quickly and utilize a multiuser workflow. As a result, users can employ RapideL for the development of Flash and HTML5 courses simultaneously through single authoring. RapideL reduces course development time by almost 40%, review cycles by 30%, and development costs by 40% to 60%.

“Our awards recognize the most advanced eLearning teams and organizations from the corporate and educational worlds as well as those in the public and private service sector,” said Dr. R. L. Bhatia, Founder, World CSR Day. “We are proud to recognize Indecomm’s contribution to learning and development with this Best-in-Class award.”

Advantages of RapideL:

  • Web-based system allows users to access the system and author a course from anywhere
  • Word-simulated storyboard templates that enable ease of authoring
  • Single, global repository that allows efficient reuse of assets
  • Variety of templates, including interactive templates (used for a typical learning course)
  • Easy preview of courses at the click of a button
  • Strong review mechanism
  • Reduction in the course development time compared to traditional development time
  • Reduction in the cost and effort associated with course development
  • High quality output

A RapideL demonstration can be viewed here.

Other Indecomm Learning Awards:

  • 2014 Training Outsourcing Watch List Company by TrainingIndustry.com Top 20 Authoring Companies of 2014 by TrainingIndustry.com
  • Bronze Medal by Brandon Hall Group in the Best Advance in Content Authoring Technology category
  • 2013 IT Training Watch List Company by TrainingIndustry.com
  • 2013 Learning Portal Watch List Company by TrainingIndustry.com
  • Silver Medal by Brandon Hall Group in the Best Use of Video for Learning category

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its customers improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group.

Read more Indecomm news at the Indecomm Newsroom.

About Indecomm Learning

For over a decade, Indecomm Learning has partnered with business and governments across the globe to provide effective learning solutions. We identify the best solution for our clients through consultative engagement and have a track record of over 30,000 hours of learning content design, development, and deployment. Through our solutions, we strive to enhance the performance of an individual and the organization. Our work has been widely recognized by the 2013 Asian Quality Leadership Award and two Brandon Hall Excellence Awards as well as by TrainingIndustry.com.

Read more about Indecomm Learning at
https://digitallearn.indecomm.net/ and
https://www.ilknowhow.com/Showcase/videos/RapideL.html

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
732-404-0081 

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March 27, 2014

Indecomm Global Services Document Management Group Hits New High

Read More >

Company Now eRecords In More Than 600 Counties

News Highlights:

  • Indecomm eRecording shows growing momentum
  • Market penetration passes 600 counties
  • Work driven by eRecording Expansion Team

St. Paul, MN (March 27, 2014)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that it offers eRecording in more than 600 counties in the United States. This level of market penetration, achieved so early in the year, is one measure of Indecomm’s commitment to helping recorders offer the newest and most economical recording methods to the mortgage industry. Indecomm’s other recording achievements are a guide to what the future holds. Indecomm already offers paper recording in all the jurisdictions in the United States, providing synergy with the eRecording process.

Indecomm has been steadily investing in eRecording. It has recently added over 160 counties and now reaches a total of 600 counties. While 1,061 counties offer eRecording, which represents 70% of the population, Indecomm’s business now includes 600 of the largest counties, reaching over 52% of the US population.

“Indecomm plans to continue its expansion in eRecording,” said Rajan Nair, President, Financial Services Division, Indecomm Global Services. “Our economies of scale bring broad expertise and solid cost control to our clients’ business. The rapid change in the economy is reflected in the technologies changes in recording and partnering with technically astute firms can facilitate transitions to new standards.”

Indecomm provides the full spectrum of mortgage document management solutions. These range from turnkey paper and eRecording services to image-based recording quality control and walk-in recording services.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its customers improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.com. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group.
Read more Indecomm news at the Indecomm Newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm- Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
732-404-0081

PDF Link

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Renee-Munday

 

Renee Munday
Vice President, Client Solutions

 

Renee is responsible for the management of the client engagement process for the Mortgage Services business within Indecomm Global Services. She is based in Charlotte, NC. Renee has a 30-year career in the financial services and insurance industries, well as business process outsourcing industries. Prior to joining Indecomm in 2009, she was an agent for  State Farm Insurance from 1989 -1999 and Regional Sales Manager for Equifirst Corporation from 1999 – 2009.  Renee has held several operational and project management positions within Indecomm Global Services, including Underwriting Team Lead, Assistant Director of Underwriting, and Director of Client Engagement. Renee holds a degree in Business Administration.

Edward Muskovitch

 

Jenelle Siple
Director, LSG Operations, Indecomm

 

  • Been with Indecomm for 8 ½ years
  • Started out in the mortgage business in 1997
  • Worked in all facets of the business from origination, processing, underwriting, closing and Post Closing – predominantly in Wholesale and Retail underwriting
  • Been in management for 18 of the 23 years in the mortgage business

Edward Muskovitch

 

Edward Muskovitch
Vice President – Underwriting, NewRez, LLC

 

Graduate of Penn State. In mortgage business for 36 years,

  • Spent time at a small S & L for 3 years
  • 13 years at MGIC
  • 20 years between GMAC/Ally/Ditech/Newrez

Primarily been in underwriting management overseeing front line underwriting as well prefund diligence. Lead teams in retail, call center, wholesale and correspondent. Managed in office and remote underwriters. Leveraged vendor relationships in managing production and service levels.

Rajan Nair

 


Rajan Nair
Chief Executive Officer

 

As CEO Rajan leads Indecomm Global Services, a leading provider of business process as a service (BPaaS), software technology, and learning products for the US mortgage industry. Indecomm has a proven track record of over 25 years in the mortgage industry, working with large and mid-sized lenders, servicers, mortgage insurers, and title companies as a trusted partner with a singular focus – helping them grow.

Prior to joining Indecomm in 2003, Rajan was the co-founder and CEO of ikigo Inc. At ikigo, Rajan was responsible for the successful development and marketing of a unique monitoring software solution to Fortune 500 companies. Before starting ikigo, Rajan had served as COO at SeraNova Inc, a NASDAQ-listed e-Business Services Company.

Rajan’s areas of expertise include business strategy development and execution, global organization and development, sales and marketing, and e-Business and Internet solutions. He has the necessary blend of experience and expertise for creating and managing a high-growth offshore IT services and outsourcing company.

Rajan holds a bachelor’s degree in Commerce from Bombay University and a Cost and Management Accountant degree from the Institute of Cost and Works Accountants of India.

Jon Hodge

 

Jon Hodge
SVP-National Sales Manager, NexBank, Dallas, TX

 

March 24, 2020 – NexBank, based in Dallas, TX, announced that Jon Hodge has been named SVP, National Sales Manager. Mr. Hodge will lead NexBank’s mortgage sales group, which includes Correspondent, Wholesale, and Warehouse Lending.

Mr. Hodge joins the bank with over 20 years of experience within the mortgage and banking industry. Prior to NexBank, he served the housing finance industry in regional and national leadership roles at Fannie Mae, Mr. Cooper (formerly NationStar), PHH, CitiMortgage, and GE.

In his new position, Mr. Hodge will help grow NexBank’s presence and origination volume nationwide. “I am honored and excited to join NexBank. They were a client in my prior roles, and consistently hold a strong reputation of success, creative problem solving, and great customer service that fosters opportunities for growth across multiple product lines,” he said.

Teresa Spontak

 

Teresa Spontak
Executive Director, Morgan Stanley – Risk Management

 

Teresa Spontak is an Executive Director at Morgan Stanley Private Bank managing the Pre-funding Quality Assurance process for the residential mortgage portfolio. Teresa joined Morgan Stanley in June 2013 and has been working in the mortgage industry since 1985.

Teresa’s prior roles include QC and Servicing QC for Morgan Stanley Risk Management, Servicing Compliance Officer for Hudson City Savings Bank (2012-2013), and Director of Quality Control for MetLife Bank which included origination, servicing and reverse mortgage (2008-2012). Teresa has also held mortgage underwriting, operations and repurchase management positions with Sovereign Bank, PNC Bank and Fleet Bank. She holds a Bachelor of Science in Finance from the Pennsylvania State University.

Automated Loan Setup

Business Problem
Business Problem

Despite making many investments in technology, most lenders still struggle with labor-intensive, manual methods for loan setup. This hinders a lender’s ability to respond to market opportunities and increases touches from processing and underwriting all the way to post-closing. Lenders want a way to accurately stack, index, and name their loan documents and drive minimum submission standards in a low-touch way.

Automation
Automation

Indecomm’s proprietary technology uses automated document indexing and data extraction. Extracted data is then used to complete loan tasks, such as identifying if minimum submission requirements have been met.

Documents Mapped
Documents Mapped

Over 130 loan documents are used to determine if a complete loan submission package has been obtained and meets the lender’s specified requirements.

LOS integration
LOS Integration

Robust data and document connections allow Indecomm to receive both data & documents, regardless of originating LOS.

Benefits
Benefits

  • Ability to scale
  • Increased working day
  • Less errors through consistency

WANT TO LEARN MORE?
Schedule an appointment today

Schedule Now
Automated Income Calculation

Business Problem
Business Problem

Income calculations are time-consuming and error-prone. An accurate income calculation is needed very early in the mortgage life-cycle and is often required before the application is even considered completed. With self-employed borrowers being both an important referral source and the group of borrowers left out of other pre-qual technology, automating the self-employed calculation has never been more important.

Automation
Automation

IncomeGenius automates the process of self-employed income by taking the income related documents and pre-populating the selected income worksheet. With dynamic alert messages designed to make sure both the highest and most accurate income is delivered, every person, including a loan officer, can accurately qualify a borrower from the very beginning of the mortgage application.

Documents Mapped
Documents Mapped

Personal tax returns, business tax returns, paystubs, and W2s, along with over 200 data points, are used calculate self-employed or wage earner income calculations.

LOS integration
LOS Integration

IncomeGenius is proud to partner with Encompass and LendingQB. Additionally, our partner, AdvancedData, provides tax return verification, directly from the IRS, to eliminate additional steps in the qualification process.

Benefits
Benefits

Some of the benefits our lender partners gain from IncomeGenius include

  • More accurate calculations faster in the application process
  • The ability for less-experienced resources to calculate income
  • Less income related errors and secondary market issues

WANT TO LEARN MORE?
Schedule an appointment today

Schedule Now
Automated HMDA Review

Business Problem
Business Problem

Historically, HMDA data was a tool to gauge a lender’s overall performance. Today, it is a mechanism to measure organizations down to the individual loan originator and how they stack up against their peers. The large amount of data, along with frequent organizational and technical changes, means that lenders are often chasing accurate data right until the filing deadline.

Automation
Automation

Indecomm’s proprietary technology uses automated document indexing and data extraction. Extracted data is then compared to the lender’s LAR to validate if the LAR provided is accurate given the documents and other data points used to make a loan decision.

Documents Mapped
Documents Mapped

1003, Demographic Information Addendum, Preapproval Letter, Adverse Action Notice, Closing Disclosure, Loan Estimate, Note, 1008, Automated Underwriting Findings along with over 110 data fields are used to validate the LAR

LOS integration
LOS Integration

Robust data and document connections allow Indecomm to receive both data & documents, regardless of originating LOS.

Benefits
Benefits

A regular check-up of how your LAR would perform on a monthly, quarterly, or other regular basis means lenders are able to find and address systemic issues early. By getting ahead of the filing deadline, lenders are also able to give meaningful consideration to the way their data will be reviewed and interpreted.

WANT TO LEARN MORE?
Schedule an appointment today

Schedule Now
Automated LE CD Comparison

Business Problem
Business Problem

The dangers of not mitigating a closing error in a timely fashion can be expensive for a lender. As a result, many audit processes focus heavily on insuring these errors are avoided or have been resolved.

Automation
Automation

Indecomm’s proprietary technology uses automated document indexing and data extraction. Extracted data is then used to compare the TILA-RESPA disclosures and ensure accuracy.

Documents Mapped
Documents Mapped

The TILA-RESPA disclosures and other pertinent loan documents along over 750 data fields are used to complete this audit.

LOS integration
LOS Integration

Robust data and document connections allow Indecomm to receive both data & documents, regardless of originating LOS.

Benefits
Benefits

  • Avoid costly delays.
  • Reduce risk.
  • Maximize auditor efficiency.

WANT TO LEARN MORE?
Schedule an appointment today

Schedule Now
Automated Loan Audit

Business Problem
Business Problem

As regulatory burden has grown, lenders have amassed many, many audit processes and even audits simply to audit OTHER audits. Finding a way to save audit time and create a source of truth, without compromising loan quality, are of utmost importance to many lenders.

Automation
Automation

Indecomm’s proprietary technology uses automated document indexing and data extraction. Extracted data is then used to complete audit checklists, saving valuable and expensive resources.

Documents Mapped
Documents Mapped

Compliance related documents, mortgage disclosures, and borrower provided documents along with over 1000 data fields allow a configurable base for a wide variety of audits.

LOS integration
LOS Integration

Robust data and document connections allow Indecomm to receive both data & documents, regardless of originating LOS.

Benefits
Benefits

  • Touch the document or data once and use it in many different ways.
  • Lower costs.
  • Improve turntimes and efficiency.
  • Real-time findings & reporting

WANT TO LEARN MORE?
Schedule an appointment today

Schedule Now


    Krista Sabol

     

    Krista K. Sabol
    Director, Marketing

     

    Krista has over 20 years of marketing and communications expertise within the mortgage industry. In her role at Indecomm, she manages all facets of the marketing and communications strategy for Indecomm Global Services. She provides a unique perspective to communications strategy and initiatives, drawing from the disciplines of marketing, sales, education, and customer advocacy to find just the right approach to meet strategic goals. She manages lead generation, sales campaigns, media relations, client advocacy, corporate communications, trade shows, website and online presence, and e-commerce.

    Prior to joining the Indecomm Global Services team, Krista worked for industry associations and mortgage technology vendors. She worked at the Mortgage Bankers Association in the Education Division managing client marketing, loan originator continuing education, e-commerce, and The Industry Campus newsletter. As Vice President of Marketing and Communications at AllRegs, she managed all facets of the organization’s marketing and communications initiatives, including product marketing, lead generation, e-commerce, and media relations. She launched the AllRegs Academy distance learning division during her first year within the organization, managing e-learning, and webinars. During her tenure at Ellie Mae, Krista managed client marketing, client relations and case studies, customer advocacy, and the Hall of Fame Awards.

    Krista has a BA in English from George Mason University and an MA in Education from the University of Phoenix. She is a certified Eloqua® Master of marketing automation and a Professional Certified Marketer received from the American Marketing Association.

    Mamatha

     

    Mathew Panayil
    Group Company Secretary

     

    As Group Company Secretary, Mathew Panayil brings over 35 years of experience in the areas of Finance, Company Secretarial and Legal matters. He also assists the Leadership Team in all corporate strategic initiatives involving acquisitions, restructuring, financing, and related areas. In addition, he also oversees the finance and legal function of Centillion Solutions and Services, part of the Indecomm Group.

    Prior to joining Indecomm, Mathew held senior Finance positions with SG Software, the Software/BPO arm of the Investment Banking division of Société Générale, LEC INDIA a Danish multinational Company and part of the Maersk group and O/E/N India Limited, the flagship company of the ‘OEN’ Group of Companies, a Joint Venture with OAK Industries Inc. Mathew is a Member of the Institute of Chartered Accountants of India and the Institute of Company Secretaries of India.

    Mamatha

     

    Mamatha Vishwanath
    Senior Vice President, Human Resources

     

    Mamatha has over 21 years of experience in managing Human Resources function and is currently responsible for managing the Global HR function for Indecomm Global Services. She has been with Indecomm from Inception and has been involved in Indecomm’s transformational journey. She has been part of the core team in implementing organizational-wide initiatives including capability development, change management, pre and post-merger consolidation of HR practices and building a strong talent pool throughout the organization. She has been involved in corporate business restructuring exercises and a member of the due-diligence team for acquisitions.

    Prior to joining Indecomm, Mamatha was managing the HR function at Provimi, one of the leading veterinary pharmaceutical companies. Mamatha holds a postgraduate degree in Industrial Psychology from Mysore University where she secured a university rank. She also holds a post graduate diploma in Human Resources Management.

    Narayan Bharadwaj

     

    Narayan Bharadwaj
    Senior Vice President, Automation

     

    Narayan Bharadwaj is the Senior Vice President, Automation at Indecomm Global services. In his current role, Narayan is responsible for automation strategy and execution with a goal of transforming the operations and technology landscape of the mortgage industry.

    Narayan has an experience of  over 26 years in the Banking & Financial Services industry with an extensive concentration on consumer lending. Narayan’s career spans executive leadership positions in technology companies serving the banking industry namely, CEO & General Manager of Wipro Gallagher Solutions, President & COO, Financial Services at Docutech Corporation and as technology executive in financial services organizations such as GE Consumer Finance and Citibank Global Consumer Bank responsible for large global technology programs.

    Narayan is a CPA and a CMA and holds a specialization in Fintech from the University of Oxford.

    Latha-Parameswaran

     

    Latha Parameswaran
    Vice President, Product and Partner Management

     

    Latha has been with Indecomm since its inception and is currently responsible for the Channel Partner Integrations within the Software Division of Indecomm Global Services. She is based in the Twin Cities, MN. Latha has over 20 years of experience in banking, financial services, and business process outsourcing industries. Through her tenure with Indecomm, Latha has held various positions in India and St. Paul, MN, handling operations, project management and product development. Prior to joining Indecomm, she was Customer Service Manager for the call center operations of Citibank N.A. India (eServe International). She is a postgraduate from the University of Madras (India) with a diploma in computer applications. She also holds a Certification in Project Management from St. Thomas University, MN.

    Joy-K-Gilpin

     

    Joy K Gilpin
    Vice President, Mortgage Learning and Compliance

     

    Joy holds the position of Vice President, Mortgage Learning and Compliance at Indecomm Global Services. Her role requires a keen understanding of the lending process, regulatory oversight, and risk mitigation. Prior to joining Indecomm, Joy was Director of Business Writing and Education for Ellie Mae, supporting the AllRegs product offering. She built the Business Writing team and has a long history of advocating for compliance and efficiency in the mortgage lending space. With nearly 20 years of professional expertise in the lending space, she provides great insight and understanding of the challenges lenders face today and brings a tremendous energy and enthusiasm to the table, making her a highly effective educator and leader. Joy has created policy and educational content to support efficient lending and underwriting practices that are compliant with regulations. She led the charge for nationwide licensure as the Compliance Manager with Indecomm, where she established herself as a leading expert in the industry. She spent over five years working with a wide swath of industry professionals, creating and implementing tools that support regulatory oversight while helping practitioners.

    Rachael Harris

     

    Rachael Harris
    Vice President, Product Management

     

    Rachael is Vice President of Product Management Indecomm Global Services. With over 20 years of experience in the mortgage industry, she has worked extensively within operations including underwriting management. Prior to joining Indecomm, Rachael was the Operations Manager for a privately held mortgage banker. She now funnels her mortgage industry experience into real-world product solutions with Indecomm’s software business,  including IncomeGenius® and AuditGenius™. Rachael has an economics degree from the University of Tennessee and resides in Houston with her husband and three children.

    Harish Kamath

     

    Harish Kamath
    Senior Vice President, Engineering

     

    Harish is responsible for the IT Engineering division, which delivers Indecomm’s mortgage products and helps improve quality, by automation within the operations team. He has over 20 years of experience in the product IT engineering space. Harish is very passionate about product development and has played various management and technical roles in product management organizations. He has architected several key products, including complex systems like LoS. Prior to joining Indecomm, he was with Cognizant as Delivery Director, and as a Program Director at CoreLogic.

    Harish is a science graduate in IT and holds a master’s degree in business administration. He is certified in PMP, Machine Learning, Statistical Process Control, Statistical Techniques for Data Mining and Business Analytics and is a Microsoft Certified System Engineer. Harish is an avid researcher and is pursuing his Doctoral program (Ph.D.) from Mysore University, on “Using social media as a dataset for Credit Risk Monitoring, with special reference to mortgage loans.” He has published three research papers on usage of social media datasets.

    KVS

     

    Venkatasubramanian Krishnan (KVS)
    Senior Vice President, Global Operations

     

    KVS serves as Senior Vice President, heading our Global Operations for the Mortgage Services at Indecomm. He is currently based in Charlotte, NC, and responsible for the Operations and P&L delivered across five centers in the US and India. KVS has over 25 years of experience in banking and financial services, and his areas of expertise include business process outsourcing, operational excellence and profit and loss management. Prior to joining Indecomm, he held several management positions with Citibank N.A. in Retail Banking, Investments and Insurance. KVS was part of the core team that set up e-Serve International Ltd, a Citigroup Company to provide back-office operations for various Citibank units across the globe. KVS holds a Computer Science and Engineering Diploma from Murugappa Polytechnic College and completed his Executive Management Program from the Indian Institute of Management, Bangalore.  He graduated from MBA Education’s School of Mortgage Banking (SOMB) and was awarded the Accredited Mortgage Professional (AMP) designation in 2015. He also holds NMLS licenses for several states in the US.

    Linda Bomar

     

    Linda Bomar
    Senior Vice President, Sales and Marketing

     

    Linda Bomar is Senior Vice President of Sales and Marketing for Indecomm Global Services. She has 25 years of experience in the mortgage industry, with an expertise in team building and communications. A progressive mortgage banking sales and marketing executive, she impacts the visibility and performance of financial institutions through expert orchestration of resources, operations, policies, and protocols. Prior to joining Indecomm, Linda was the National Sales Manager for AllRegs. She has held several positions in the mortgage industry including wholesale operations, secondary, securitization, and marketing, was President of Unprime Securities, a national wholesale mortgage lender. Linda is a graduate of the University of Texas at Austin.

    Balaji Venkatachalam

     


    Balaji Venkatachalam
    Vice Chairman & CFO

     

    Balaji brings 31 years of experience in the areas of Finance, Operations, Technology, and Business Strategy. He is responsible for maintaining the highest standards of corporate governance, risk management and reporting for the Indecomm Group. In addition to his primary role as CFO, he is deeply involved in all corporate strategic initiatives involving acquisitions, restructuring, innovative financing, and related areas. As a licensed mortgage loan originator for several US states, Balaji has a deep understanding of the business.

    Prior to joining Indecomm, Balaji held senior strategy and technology leadership positions at Dun & Bradstreet. Before that, he was the CFO and COO of SeraNova India, International Controller of Intelligroup, Inc. (a Nasdaq-listed software services company) and CFO of a multinational advertising agency in India. Balaji was also part of a start-up initiative that was successfully sold to a multi-national group.

    Balaji holds a master’s degree in commerce. He is a member of The Institute of Chartered Accountants of India, The Institute of Company Secretaries of India and is a Certified Management Accountant in the US.

    Naresh Ponnapa

     

    Naresh Ponnapa
    Chairman

     

    As Chairman of Indecomm, Naresh leads a team of highly accomplished fellow professional entrepreneurs. The executive team has worked as one seamless unit overcoming and converting difficult business cycles to build two formidable and distinctive businesses. Indecomm Mortgage Solutions is a technology platform-driven company offering automation, outsourcing, and compliance solutions in the mortgage services space. Complementing strong organic growth with select acquisitions is the forte of this team. He is the Principal Founder of Indecomm in 2003, which has been consistently ranked amongst the Global Top 100 IT and ITeS providers for over a decade.

    Prior to founding Indecomm, he held various senior roles within the Unilever organization for 21 years, on assignments both in India and abroad. He was a key member of Unilever’s core Mergers & Acquisitions team in London and a Special Assistant to the Chairman of Unilever. In India, he became the youngest member on the Board of Hindustan Lever Limited. Naresh was also the COO/Operating Partner in Connect Capital and was responsible for identifying investment opportunities in the ITeS space. Naresh was a Founding Fellow of the 21st Century Trust, a non-profit group that brings together leaders from all parts of the world and different professional backgrounds to maximize creative thinking about the key challenges facing the world in the coming generation. He is a distinguished member of the Institute of Chartered Accountants of India and attended the Advanced Management Program at Harvard Business School.

    Krista Sabol

     

    Krista K. Sabol
    Director, Marketing

     

    Krista has over 20 years of marketing and communications expertise within the mortgage industry. In her role at Indecomm, she manages all facets of the marketing and communications strategy for the Financial Services group. She provides a unique perspective to communications strategy and initiatives, drawing from the disciplines of marketing, sales, education, and customer advocacy to find just the right approach. She has as much fun planning campaigns as she does analyze their effectiveness! Prior to joining the Indecomm Global Services team, Krista worked at the Mortgage Bankers Association, AllRegs, and Ellie Mae. Krista can be reached at krista.sabol@indecomm.net.

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