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news and events

March 29, 2016

Indecomm Announces Breakthrough Analytic Technology at MBA’s National Technology in Mortgage Banking Conference & Expo 2016

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Kaizen® and Income Analyzer SaaS Platforms Add Intelligence to Loan Production Process

Highlights:

  • Indecomm exhibits at the MBA’s National Technology in Mortgage Banking Conference & Expo 2016
  • Mortgage technology platforms add intelligence to the entire loan process
  • Indecomm SaaS technologies Kaizen® and Income Analyzer deliver automation efficiencies

Edison, NJ – March 29, 2016 − Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces it will be presenting SaaS technologies that provide automation and deliver efficiency gains in the whole production process at the Mortgage Bankers’ Association (MBA’s) National Technology in Mortgage Banking Conference & Expo 2016 at the J. W. Marriott in Los Angeles, CA from April 3 – 6, 2016. Indecomm professionals can be found at Booth 709 where attendees can learn more about Indecomm’s Kaizen® risk management system and Income Analyzer featuring Optical Character Recognition (OCR) and advanced logic to interpret documents and data. These intelligent platforms save time and resources across the loan manufacturing process.

“Mortgage platforms must add intelligence to the whole loan process and can no longer serve as mere standalone tools; we expect this to be a major discussion at the conference,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “Kaizen® and Income Analyzer deliver integrated solutions.”

Kaizen® synthesizes data into reports which pinpoint loan level errors and patterns of defects by responsible parties and loan types. It is unique in its ability to raise the right data to the right level from the first point of input to multiple management layers and the boardroom. Kaizen® categorizes root causes so that users can find and fix errors before they become systemic. It does this by tracking multiple audit workflows from one integrated solution.

“Controlling lending risk and improving loan quality are among the top industry issues and our SaaS platforms address these concerns,” said Nair. “Our analytic platforms maximize process efficiencies while avoiding regulatory costs and reputational damage.”

Income Analyzer offers a new vision in income calculations. It is a logic and workflow solution that electronically reads and analyzes data while accurately calculating qualifying income associated with the mortgage loan. The logic in Income Analyzer is triggered by the information within the borrower’s income documents.

“Customizable workflows allow Income Analyzer to improve efficiency at any or all points from origination through underwriting,” Nair said. “This helps lenders originate more loans at lower cost. Feedback messages from Income Analyzer enable mortgage professionals to detect and reduce errors, establish consistency for fair lending compliance, and improve quality control audit results. All this is done while saving time in underwriting. The platform offers end-to-end efficiencies, which are critical for today’s lenders.”

Income Analyzer was created specifically by professionals with more than fifty combined years of underwriting expertise. Increasingly, quality control professionals, loan officers, processors, and closers are now required to have the skills of an underwriter. Income Analyzer enables those not necessarily trained as an underwriter to have the same analytic approach as one when determining qualifying income.

For more information on Income Analyzer and Kaizen®, please visit: https://www.indecomm.com/incomegenius™ and https://www.indecomm.com/kaizen®.

Income Analyzer and Kaizen® are part of Indecomm’s growing Software as a Service (SaaS) and Outsourced Product Development capabilities supporting the mortgage industry. SaaS and OPD drove Indecomm’s inclusion in the 2016 HW Tech100™, where HousingWire magazine recognizes the most innovative technology companies in the US housing industry.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment. With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, the Philippines, Mauritius, and the Cayman Islands. For more information, visit www.indecomm.net.  Indecomm was founded in 2003 and has been consistently ranked amongst the Global Top 100 IT and ITeS providers for over a decade. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081.  Read more Indecomm news at the Indecomm Newsroom.

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Press Contact:

Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

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March 29, 2016

Indecomm Global Services Raises the Bar with New Income Analyzer

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New Web-Based Platform Transforms Underwriting of Self-Employed Borrowers

News Highlights:

  • Launch of new proprietary Income Analyzer
  • Web-based platform electronically reads documents using sophisticated Optical Character Recognition (OCR) technology
  • Calculates and analyzes income by extracting data from income documents
  • Custom alert messaging reduces errors and adds efficiency through processing and underwriting
  • Streamlines self-employed borrower underwriting

Edison, NJ – March 29, 2016 − Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, is adding to its suite of proprietary Software as a Service (SaaS) platforms by launching Income Analyzer. Income Analyzer is a web-based platform that electronically reads and analyzes data, calculates qualifying income associated with the mortgage loan, and alerts the lender to underwriting conditions. Agency income documentation and calculation messages are clearly and visually presented to users, providing a consistent methodology for the successful approval of loans. Lenders now face an increase in the period from application to closing. Income Analyzer recaptures the lost time.

“Indecomm’s Income Analyzer is a disruptive technology designed to relieve the industry of a very error-prone and manual process,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “Income Analyzer addresses a primary reason for repurchase demands and errors today and also provides consistency and clarity into income calculations and decision making.”

“The goal is to deliver error-free files for servicing or sale and see the value on the bottom line,” Nair said. “Income Analyzer is an intelligent system driven by sophisticated OCR technologies and an interactive user interface. Its logic is triggered by the information within the borrower’s income documents. This will help our clients originate more loans at lower cost.”

Income Analyzer allows lenders to systematically document compliance related to qualifying income through standardization of the math and underwriting conditions. This can reduce exposure to inconsistent handling of income that, in turn, can lead to fair lending problems. Income Analyzer stores the audit trail of all changes made during the process, allowing lenders access to all layers of analysis necessary to resolve quality control, investor, or agency inquiries.

“Our business process outsourcing teams have processed and underwritten over one million loans during the last 10 years,” said Rachael Harris, Director of Product Development – Income Analyzer, Indecomm Global Services. “We know how disruptive complex tax returns can be to the flow of a loan. We designed Income Analyzer to improve the overall quality management strategy by providing expertise early in the process.”

Income Analyzer offers flexibility, which is unmatched in the market. It is easily integrated into any workflow and can be customized to meet a wide array of underwriting standards. The proprietary OCR technology and rules based engine is capable of handling complex files with multiple subsets of income documents. Stream-by-steam functionality allows for qualifying on any combination of income types and produces a cash flow analysis in any form, including Fannie Mae, Freddie Mac and proprietary formats.

Pricing and Availability

Income Analyzer is available in a convenient SaaS model or hosted solution for larger clients.

For more information on Income Analyzer, please visit: https://www.indecomm.com/income_analyzer.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment. With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, the Philippines, Mauritius, and the Cayman Islands. For more information, visit www.indecomm.net. Indecomm was founded in 2003 and has been consistently ranked amongst the Global Top 100 IT and ITeS providers for over a decade. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081. Read more Indecomm news at the Indecomm Newsroom.

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Press Contact:

Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

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March 22, 2016

Indecomm Named A Top Mortgage Employer by National Mortgage Professional Magazine

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Recognition Adds to Indecomm’s Numerous Awards and Acknowledgments

Highlights:

  • Indecomm selected as a Top Mortgage Employer based on a national poll
  • Poll responses were weighted and a score was used to rate all participants fairly
  • Criteria for selection included technology, corporate culture, training sources, and innovation

Edison, NJ – March 22, 2016 − Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, is pleased to announce that it has been selected as a Top Mortgage Employer by National Mortgage Professional Magazine, a leading industry publication. The recognition as one of America’s Top 100 Mortgage Employers is yet another prestigious distinction for Indecomm. This adds to Indecomm’s numerous awards and acknowledgments for its solutions and outsourcing capabilities.

This year’s Top Mortgage Employers recognition was based on a poll of National Mortgage Professional Magazine’s readers. The criteria for selection included compensation, speed, marketing support, technology, corporate culture, long-term strategy, day-to-day management, internal communications, training sources, industry participation, and innovation. The publication identified these factors as those of most importance to mortgage employees and weighted them appropriately. This resulted in the computation of a Mortgage Employer Company Score (MECS), which was used in the ranking. The list can be found on page 51 at https://issuu.com/nmpmag/docs/nmp_jan16_er?e=1230807/32931324.

“We wanted to establish a credible set of criteria that would make our ranking of the various workplaces in our industry meaningful, both to our readers and to the companies participating in the ranking,” said Joel M. Berman, publisher of National Mortgage Professional Magazine. “We are very fortunate in the mortgage lending industry to have some fine companies operating here, but those firms that ranked highest in our national poll truly are the Top Mortgage Employers.”

“At Indecomm, our associates are our most precious assets,” said Rajan Nair, CEO, Financial Services Division, Indecomm Global Services. “We have been fortunate to attract the best talent from the industry. Indecomm’s mission is to create a global professional entrepreneurship and we live it every day through our pursuit of excellence, innovation, and total client satisfaction.

“Our associates allow us to make this mission a reality,” added Nair. “Employee satisfaction and professional growth are important corporate goals. Receiving the Top Mortgage Employer recognition is a source of great pride for all of us as it reflects our commitment towards our associates and their professional development.”

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment. With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, Philippines, Mauritius, and the Cayman Islands. For more information, visit www.indecomm.net. Indecomm was founded in 2003 and has been consistently ranked amongst the Global Top 100 IT and ITeS providers for over a decade. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081. Read more Indecomm news at the Indecomm Newsroom.

Press Contact:

Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

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March 17, 2016

Indecomm Selected for HW Tech100 by HousingWire Magazine

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List Recognizes Most Innovative Technology Companies in US Housing Industry

Highlights:

  • Indecomm selected for HW Tech100
  • Indecomm Software as a Service (SaaS) and Outsourced Product Development (OPD) drive the selection
  • Companies evaluated on dimensions of innovation, including market influence, market potential, unique solution, growth, elegant implementation, and “it” factor

Edison, NJ – March 17, 2016 −Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, is pleased to announce that it has been chosen for the HW Tech100 by HousingWire, an influential news and information source for the US mortgage market. Companies were evaluated on aspects of innovation, including market influence, market potential, unique solution, growth, elegant implementation, and the “it” factor. The HW Tech100 can be found at https://www.housingwire.com/articles/36387-the-2016-hw-tech100. 

“Indecomm’s value proposition in risk management, document management, and mortgage learning has always been based on technology and technology-based platforms for delivering service,” said Rajan Nair, CEO, Financial Services Division, Indecomm Global Services. “This is especially true with regard to Indecomm’s SaaS and OPD. The quality of our technology allows us to build long term relationships with our clients and to earn the recognition this reward provides.”

“The companies in the HW Tech100 are providing innovative solutions to the traditionally hide-bound mortgage finance industry,” said HousingWire Editor-in-Chief Jacob Gaffney. “In the face of rising costs to originate and service loans, a still-volatile housing market and multiplying regulations, these innovations are crucial to the survival and profitability of those in our industry.”

In a trend that accelerated rapidly from last year, a large majority of the companies on the list are working feverishly on automating systems or solutions for the much-anticipated eMortgage, according to HousingWire.

“It’s incredible to see the universe of tech options now available to our industry,” said HousingWire Magazine Editor Sarah Wheeler. “Some of the best and brightest minds are clearly working in our space to address the extraordinary challenges our industry is facing.”

Indecomm attacks industry issues from both a consultative framework and a computing environment. Systems are designed by teams highly experienced in the mortgage process, technology design, and development. These platforms are proprietary, web-based tools used internally by Indecomm to support clients and offered to customers in a variety of SaaS and outsource support models. This close relationship is an incubator for collaboration and innovation through the entire lending process.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment. With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, Philippines, Mauritius, and Cayman Islands. For more information, visit www.indecomm.net. Indecomm was founded in 2003 and has been consistently ranked amongst the Global Top 100 IT and ITeS providers for over a decade. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081. Read more Indecomm news at the Indecomm newsroom.

About HousingWire

HousingWire is by far the nation’s most influential source of news and information for U.S. mortgage markets, boasting a readership that spans lending, servicing, investments and real estate market participants as well as financial market professionals. Winner of numerous awards, including a 2012 Eddie Award for national editorial excellence in the B-to-B Banking/Business/Finance, HousingWire has been recognized for excellence in journalism by the Society of Business Editors and Writers, the American Society of Business Press Editors, the National Association of Real Estate Editors and Trade Association Business Publications International.

Press Contact:

Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

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October 16, 2015

Indecomm Brings Innovative Solutions to MBA Conference & Expo 2015

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Mortgage and Learning Solutions Deliver Process Advancements

Highlights:

  • Indecomm exhibits at MBA’s 2015 Conference & Expo, Booth 724
  • Indecomm solutions push business boundaries for greater processing efficiencies
  • Attendees can test their Income IQ with the Income Genius game  

Edison, NJ (October 16, 2015)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions,will bring an advanced suite of mortgage and learning solutions to the Mortgage Bankers Association’s (MBA) Annual Convention & Expo 2015 during October 18-21, 2015 at the San Diego Convention Center in San Diego, CA. Indecomm professionals can be found at Booth 724 where attendees can test their Income IQ by playing the Income Genius game to win an iPad Air 2.

Indecomm’s solutions for streamlining business processes help lenders and servicers in today’s highly regulated and compliance-driven environment.The Conference will entertain a vigorous discussion of how to turn the tide away from spending the bulk of a company’s resources on compliance to cost cutting and boosting productivity and profitability. 

“Compliance with regulations has become more complex, so the solutions need to be more intelligent,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “More powerful solutions are needed for more difficult problems. Indecomm’s mortgage technology envisions life cycle risk management and our learning solutions streamline processes, increase accuracy, and boost productivity. They achieve these goals byan elegant integration with other systems automating the entire loan origination business.”

Indecomm’s Kaizen™ Risk Management system tracks multiple audit workflows from one integrated solution. Kaizen™ controls lending risk and improves loan quality.

Indecomm’s ViewPoint™ provides further final document integration for management and reporting. It employs U.S. based technology and offshore resources to drive up accuracy and shrink costs. ViewPoint™ is a single point solution for viewing mortgage documents throughout the entire loan cycle—in real time.

“Controlling lending risk, improving accuracy, and cutting costs are top priorities in the industry. This Conference offers a great forum to bring together diverse voices,” Nair said. “Indecomm provides deep experience to these conversations with customers.”

Partnership is a key component in Indecomm’s solutions playing a transformative role in a lender’s operations. The top tier and prominent mid-tier lenders, as well as regional lenders, partner with Indecomm. Title and settlement companies and mortgage insurers rely on Indecomm every day to help grow their business.

“Indecomm’s solutions, both from a technology and human capital standpoint, deliver a high level of performance to our partners,” Nair continued. “At the Conference, we’ll be showing the industry how we’re pushing the boundaries to help lenders improve efficiencies.”

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment. 
 
With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, and the Philippines. For more information, visit www.indecomm.net. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081. 

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:

Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

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September 10, 2015

Indecomm Global Services Partners with LendingQBTM

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Leverages Indecomm Proprietary Platforms with LendingQB’s Lean Lending™ Processes

News Highlights:

  • Indecomm Global Services new business partnership with LendingQB
  • Indecomm integrates proprietary platforms with LendingQB’s Loan Origination System (LOS)
  • LendingQB and Indecomm share a strategic focus on customer service

Edison, NJ (September 10, 2015)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, is pleased to announce that it has formed a new business partnership with LendingQB™, a provider of browser-based, end-to-end loan origination software, offering customers new synergies. The partnership creates processing efficiency with the ability to perform multiple audits through Indecomm’s proprietary solution Kaizen™ to meet risk management excellence and final document management through ViewPoint™, which enables financial institutions of all sizes to reduce business risk on their loans through real-time tracking of final document submissions from title agents and correspondent lenders. Customers can access Indecomm’s robust and real time risk management and reporting through LendingQB’s LOS.

“This partnership is in direct response to our customer’s needs. Time and precision are of the essence,” said Rajan Nair, CEO, Financial Services Division, Indecomm Global Services. “Our customers will now be able to benefit from the efficiency of LendingQB’s LOS combined with the controllability to track multiple audit workflows through Kaizen. And they can use ViewPoint’s platform to reduce business risk on their loans through real-time tracking of final documents.”

“Providing our clients with seamless integrations to our vendor-partners is key to the Lean Lending™ Strategy,” said Binh Dang, president of LendingQB.

Kaizen audits and tracks loans in:

  • Correspondent Pre-Purchase & Diligence
  • Pre-closing/funding QA
  • Post Closing Pre Delivery and QC
  • Collateral Review
  • Regulatory Compliance
  • Servicing

Kaizen identifies loan level errors and patterns of defects, identifying the responsible parties and loan types. The system categorizes the root causes of the defects it finds, enabling correction before the problem becomes systemic while allowing the ability to outsource none, some or all of the process. ViewPoint offers lenders data on final documents related to portfolios, agents, and correspondent lenders. It provides performance measures relative to their expected date of return. It also offers scorecards on performance of agents measured against their counterparts. Importantly, ViewPoint can directly access a county’s recording data to retrieve the recording status of a mortgage including the underlying data. All of this flows into documentation by state, investor, loan pool, as well as correspondent lender and/or title agent.

Indecomm and LendingQB understand the challenges that the economy and regulators present to the mortgage industry. Both view this as a time for specialization and collaboration.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, and the Philippines. For more information, visit www.indecomm.net. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

About Lending QB

LendingQB is a provider of 100% web browser-based, end-to-end loan origination software offering residential mortgage banking organizations lean strategies for optimal performance resulting in faster cycle time and lower costs per loan. For more information, please call 888.285.3912 or visit www.lendingqb.com.

Press Contact:
LendingQB
Staci Dao, Marketing Manager
Phone: (714) 957-6334 x2342
Email: stacid@lendingqb.com

Trademarks: LendingQB™ and Lean Lending™ are trademarks of MeridianLink in the U.S. All other trademarks, service marks, and product or service names are trademarks or registered trademarks of their respective owners.

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September 8, 2015

Indecomm Global Services Presents Best Practices in Risk Management at MBA’s Risk Management, QA & Fraud Prevention Forum 2015

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Indecomm – Mortgage U SVP Alice Alvey Conducting Workshop

Highlights:

  • Indecomm executive Alice Alvey to conduct MBA Education workshop
  • Risk factors in underwriting and best practices to be discussed
  • Indecomm’s proprietary, web-based risk management platform Kaizen™ featured

Edison, NJ (September 8, 2015) — Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that Indecomm – Mortgage U Senior Vice President Alice Alvey will be conducting the Manual Underwriting and Risk Analysis Workshop on September 9, 2015, the opening day of MBA’s Risk Management, QA & Fraud Prevention Forum in Dallas, Texas. Indecomm is a host sponsor of the event. Its booth is number 30 where demonstrations of Indecomm’s proprietary, web-based risk management platform Kaizen™ will take place.

“This event is designed to help the industry come to grips with the practical methods of meeting new regulations,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “Alice’s workshop offers a clear guide to best practices as it applies to manual underwriting and risk analysis.”

Alice continues the discussion saying, “This workshop provides an opportunity for underwriters at all levels to explore the latest thought processes in manual underwriting and risk analysis. Manual underwriting is still an important component of our business, even within automated underwriting decisions. Staying up to date on industry changes and trends helps mitigate risk.”

Minimizing compliance costs is a major industry theme. Indecomm’s Kaizen™ is a unique risk management tool that synthesizes data into reports which pinpoint loan level errors and patterns of defects by responsible parties and loan types. Kaizen™ categorizes root causes so that users can find and fix errors before they become systemic.

“Being compliant with regulatory changes is an enormous concern for everyone, especially mid to small lenders for whom the scope of regulatory changes is daunting,” Nair said. “Kaizen™ can manage multiple audits to meet a firm’s risk management and reporting needs. This type of functionality is essential in avoiding regulatory costs and reputational damage while maximizing process efficiencies.”

Kaizen™ audits and tracks loans in correspondent pre-purchase/diligence; pre-closing/funding QA; post-closing/pre-delivery and quality control; collateral review; regulatory compliance, and servicing. Standard and custom workflow reports are available. Customizable checklists can also be built into the system with investor overlays and references.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment. 
 
With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, and the Philippines. For more information, visit www.indecomm.net. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081. 

Read more Indecomm news at the Indecomm newsroom.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
732-404-0081

 

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August 5, 2015

Indecomm Global Services Licensing Specialist Rebecca Warfel Joins NMLS Group

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Indecomm Global Services Licensing Specialist Rebecca Warfel Joins NMLS Group

Warfel to be Voice for the Industry

  • Warfel joins NMLS Industry Development Working Group
  • Corporate Licensing Specialist Warfel to Represent Indecomm in Industry Group
  • NMLS Industry Development Working Group to Address Member Challenges in Licensing

Edison, NJ (August 5, 2015)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that Rebecca Warfel has been named to the Nationwide Mortgage Licensing System & Registry (NMLS) Industry Development Working Group. NMLS is the system of record for non-depository, financial services licensing or registration. As part of this group, Warfel will be presenting the challenges facing industry members today. She will also be offering suggestions to improve the technical and functional aspects of the NMLS.

“Indecomm’s participation in this Working Group provides an important perspective on state regulation,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “Rebecca will be a voice for the industry and especially for third party service providers.”

Indecomm does not originate, broker, service, or fund loans, a key litmus test for registration with the NMLS. However, since Indecomm does provide mortgage companies with processing, underwriting, and origination support, it must meet the rules required by each state in which it conducts business or be deemed exempt. For example, in some states Indecomm is licensed as a mortgage lender or broker due to its processor and underwriter activities even though it is not originating loans. Currently, Indecomm is registered in 28 states under a Residential or Mortgage Lender, Broker, or Company License. It is exempt in 14 states either through licensing or regulation that enables third party mortgage service providers to conduct business in the state.

“Our participation in the NMLS Industry Development Working Group provides an opportunity for dialogue with the industry and regulators,” said Warfel. “Being a careful listener is an important role in this group as well as offering new ways to facilitate meeting state registration 
requirements.”

The NMLS consults with the Industry Development Working Group to gather input from industry users on a monthly basis. This group provides input into the technical and functional development of the NMLS.

Visit https://mortgage.nationwidelicensingsystem.org/contact/Pages/IDWG.aspx for more information about the NMLS Industry Development Working Group.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment. 
 
With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, and the Philippines. For more information, visit www.indecomm.net. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081. 

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:

Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

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July 13, 2015

Indecomm – Mortgage U Presents Free Webinar on TRID

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Webinar Examines Role of Management, Staff, and Procedures

  • TRID implementation demands more than changes to the loan origination software (LOS)
  • People, training, and procedures are critical to success with TRID
  • Prospering in this period of regulatory flux requires building awareness and human capital

Novi, MI (July 13, 2015)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that Alice Alvey, Senior Vice President of Indecomm – Mortgage U, will be leading a free webinar on how people, policies, and procedures can be leveraged for successful Truth in Lending Act-Real Estate Settlement Procedures Act Integrated Disclosure (TRID) implementation. The online webinar, TRID Implementation Beyond the LOS, is being hosted by Indecomm – Mortgage U at https://mortgage-u.com/ on Wednesday, July 15, 2015 from 11:00 AM to 12:30 PM EST.    

“The LOS is seen as either the solution or the constraint to a successful TRID implementation,” Alvey said. “Yet neither approach accounts for the vital role people and training play in the process. Their actions as well as the policies and procedures adopted by the firm to address the TRID changes are among the determining factors for success.”

During the webinar, Alice will address:

  • Corporate Level Management Impact on Project Success
  • Staff and Team Challenges
  • TRID Impact on Job Roles and Responsibilities
  • Common Policy Decisions That Are Still Up in The Air
  • Procedure Improvement Ideas that may Save  3-5 Days in the Loan Process

“The mortgage industry continues to be in the grip of rapid regulatory flux,” said Rajan Nair, CEO, Financial Services, Indecomm Global Services. “The key to prospering in this period is building awareness and human capital. This webinar adds to the library of specialized regulatory knowledge, which Indecomm offers the industry and its clients.”

While the deadline for TRID implementation has been moved to October 3, 2015, the need for compliance officers, mortgage education providers, and compliance technology companies to rapidly prepare people, systems, and processes to comply with the rules remains an imperative. This free webinar from Indecomm – Mortgage U is aimed at helping the industry resolve TRID issues ahead of the deadline.  

Join Alice for the complimentary TRID webinar by pre-registering at https://mortgage-u.com/?page_id=121.  The deadline for registration is 24 hours before the start of the webinar.

Separate from the free webinar, Indecomm – Mortgage U offers a 3-session webinar that takes participants through the Integrated Disclosure Rule, Completing the Loan Estimate, and Completing the Closing Disclosure. More information about this series can be found at https://mortgage-u.com/?page_id=7115.  

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.net. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group. Contact Indecomm by email at marketing@indecomm.net or call (732) 404-0081.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:

Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

 

 

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May 27, 2015

Indecomm Global Services Document Management Group Sprints Past 800 County Milestone

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Firm Continues Its Rapid Expansion in the eRecording Space

  • Indecomm passes through 800 mark
  • Greater eRecording enables clients to cut turn times of submitted documents 
  • Indecomm serves the majority of recording jurisdictions currently offering eRecording

St. Paul, MN (May 27, 2015)—Indecomm Global Services, a leader in business process outsourcing, learning, and technology solutions, announces that its eRecording services are now available in more than 800 counties in the United States. Indecomm’s impressive expansion in the eRecording space builds on the company’s more than three decades of industry leadership in real estate document recording. Title companies and lenders utilize Indecomm’s recording platform to submit documents to counties either by eRecording or mail away.

“Indecomm’s county footprint is rapidly increasing and clients are seizing the opportunity to use eRecording as a fast and cost effective way to electronically file documents,” said Rajan Nair, CEO, Financial Services Division, Indecomm Global Services. “Access to our over 800 jurisdictions enables them to maximize the benefit of improved recording quality and reduced recording time.”

With Indecomm providing eRecording in over 800 counties, its eRecording footprint services 63% of all jurisdictions offering eRecording. Currently, 1,273 counties eRecord in the United States, according to the Property Records Industry Association (PRIA). In terms of population, Indecomm’s current eRecord footprint covers 59% of the US population.

“Every county’s addition, even one county, inches us closer to getting a document recorded in hours versus months,” said Raghu Nair, Director – Operations, Document Management Group, Indecomm Global Services. “Our expansion of eRecording is a dual achievement for us and also for our clients.”

Raghu Nair credited the Indecomm eRecord expansion team as well as its accounting and technology departments for driving the effort to rapidly add more counties. The expansion team anticipates strong growth in eRecording even as it continues to serve clients requiring paper filing.

“Offering paper filing alongside eRecording enables us to accommodate all of the industry’s needs,” said Jeff Carlson, Senior Vice President, Strategic Initiatives, Indecomm Global Services. “We are essentially a one-stop shop for every type of recording.”

Indecomm’s eRecording expansion combined with its in-house eRecording platform InteleDoc Direct™ serves all segments of the mortgage industry. Lenders and title companies can outsource their eRecording and mail away recording needs to Indecomm or choose a seamless in-house solution leveraging InteleDoc Direct™ for eRecording.   

Indecomm’s 30 plus years of experience in mortgage recording is built on proprietary technologies and unique databases of county data, which place Indecomm in a position to offer a great value proposition to its clients.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its customers improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its customers from global delivery centers and offices in the United States, Singapore, Malaysia, the United Kingdom, and India. For more information, visit www.indecomm.net. Indecomm is funded by leading global venture capital funds, including WestBridge Capital Partners, Tiger Global Management Private Equity, and the International Finance Corporation, a member of the World Bank Group.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm Mortgage Services

Indecomm Mortgage Services is a trusted partner of top lenders and servicers, providing them with quality assurance, risk management, and loan fulfillment services. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub™, post-closing through Dynamic Doc Hub™, eRecording through InteleDoc Direct™ and mail away recording supported by Indecomm’s recording website. Indecomm-Mortgage U is a close collaboration between Indecomm Mortgage Services and Indecomm Learning. The Indecomm-Mortgage U Health Check enables companies to ensure compliance with current regulations and anticipate the impact of new ones.

Press Contact:
Linda Purpura
Indecomm Global Services
linda.purpura@indecomm.net
(646) 470-1690

 

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